Boo Privacy Policy

At Boo Casino, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, use the Boo app, register an account, or otherwise interact with our services. By creating an account or continuing to use Boo Casino, you confirm that you have read and understood this policy and agree to the practices described below.

Boo is owned and operated by Green Feather Online Limited, a company registered in Malta under company number C 80735, with its registered office at Elite Business Centre, Trejqa Ta' Box Box, Msida MSD 1840, Malta. We hold a licence issued by the Malta Gaming Authority (MGA/B2C/445/2017), issued on 16 January 2019, and we operate in accordance with the data protection standards required under Maltese and EU law, including the General Data Protection Regulation (GDPR) where applicable.

Information We Collect

When you register for a Boo Casino account, log in, or use our services, we collect several categories of information to verify your identity, process transactions, and provide you with the best possible experience.

• We collect registration data such as your full name, date of birth, email address, phone number, country of residence and chosen currency.
• We collect identity verification documents, including proof of ID and proof of address, particularly once cumulative withdrawals reach €2,000.
• We collect payment information related to your deposits and withdrawals, including the payment method used and associated account details.
• We track your gaming activity, including games played, wagers placed, bonuses claimed, and your participation in our loyalty program, Complementary Points, and Coin-based Gamification features.
• We record technical data such as your IP address, device type, browser information and login timestamps whenever you access Boo casino login pages or the Boo app.
• We collect communication records when you contact our support team via live chat, email or our Telegram channel.

How We Use Your Information

We use the data we collect for legitimate business purposes connected to operating Boo online casino safely and responsibly.

• We use your information to create and manage your account, including processing your Boo casino login and verifying your identity.
• We use payment data to process deposits, withdrawals, and to comply with anti-money laundering obligations.
• We use your gaming activity data to calculate rewards under our loyalty program, manage your Boo VIP status, and administer bonus offers such as free spins, welcome packages and promotional campaigns.
• We use contact details to send account notifications, security alerts, and, where you have opted in, marketing communications regarding a Boo casino bonus code, promo code or new offer.
• We use technical and behavioural data to detect fraud, prevent multiple accounts, and ensure fair play across Boo Casino.
• We use aggregated data to improve our website, our Boo app performance, and the overall gaming experience we provide.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise returning visitors, remember your preferences, and analyse how our website and app are used. Cookies help us keep you logged in between sessions, tailor promotional content, and measure the effectiveness of our marketing campaigns. You can control or disable cookies through your browser settings, although doing so may affect certain functionalities, including automatic Boo casino login features.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information in the following circumstances:

• We share data with payment providers to process your deposits and withdrawals securely.
• We share information with identity verification and fraud prevention services to confirm your age and identity, in line with our minimum age requirement of 18, or 21 in Estonia.
• We may share data within our corporate group, including our sister sites such as bCasino, Galactic Wins and Mr Fortune, for administrative and security purposes.
• We disclose information to regulators, including the Malta Gaming Authority, when legally required.
• We may share information with law enforcement agencies where necessary to prevent fraud, money laundering, or other unlawful activity.

Restricted Jurisdictions and Age Verification

We do not accept players from the United States, Israel, United Kingdom, Jersey, Guernsey, or the Isle of Man. If you attempt to circumvent these restrictions, including through the use of a VPN, proxy, or any IP-masking service, we reserve the right to close your account and void any balances or winnings. We verify age and identity as part of our compliance obligations, and accounts belonging to underage individuals will be terminated immediately.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory, accounting, and fraud-prevention obligations. If your account becomes inactive for 12 months, a monthly maintenance fee may apply, and accounts inactive for 30 months are considered dormant. We retain data related to closed or dormant accounts for the period required under Maltese gaming law before secure deletion.

Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. Our servers use encryption protocols, and access to sensitive data is restricted to authorised personnel only. While we take security seriously, no method of data transmission is completely secure, and we encourage you to use strong passwords and keep your Boo login credentials confidential.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, and we are committed to honouring them.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations.
• You have the right to object to or restrict certain processing activities, including marketing communications.
• You have the right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, you can contact our data protection team at dpo@greenfeatheronline.com.

International Data Transfers

As we serve players across multiple regions, including Canada, Latin America, South Africa, India and Southeast Asia, your data may be transferred and processed outside your country of residence. We ensure that any such transfers are conducted with appropriate safeguards in compliance with applicable data protection laws.

Marketing Communications

We may send you promotional messages regarding a Boo casino sign up bonus, free spins, or other offers if you have opted in to receive marketing communications. You can unsubscribe at any time through the link provided in our emails or by contacting our support team directly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of Boo Casino after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about how we handle your personal data, please contact our support team at support@Boo Casino.co, or reach our data protection officer directly at dpo@greenfeatheronline.com. We are here to address any privacy concerns you may have while enjoying everything Boo Casino has to offer.